This Privacy Policy is for general informational purposes only and is not legal advice. It explains how Cuttingo Engraving LLC collects, uses, and protects your data. We recommend consulting with a legal professional to ensure compliance with specific local and international privacy laws (such as GDPR or CCPA) if applicable to your business.

1. Introduction

At Cuttingo Engraving LLC, we respect your privacy and are committed to protecting the personal information you share with us. This policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Identifiers: Name, email address, phone number, and shipping/billing address.

• Order Details: Information about the items you wish to have engraved or cut, including custom text, logos, or designs you upload.

• Payment Information: We collect payment details necessary to process your orders (processed securely through third-party payment processors).

• Communication: Records of any correspondence when you contact us for quotes or support.

3. How We Use Your Information

We use the collected data for the following purposes:

• To process and fulfill your engraving and cutting orders.

• To provide quotes and respond to your inquiries.

• To send order confirmations, updates, and invoices.

• To improve our website, products, and customer service.

• To comply with legal obligations and protect against fraudulent activity.

• With your consent, to send occasional promotional emails about new services or special offers.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We only share your data with trusted service providers who assist us in operating our business, such as:

• Payment Processors: To securely handle credit card and bank transactions.

• Shipping Carriers: To deliver your completed orders to your address.

• Legal Authorities: If required by law or to protect the rights and safety of Cuttingo Engraving LLC and our customers.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Cookies and Tracking

Our website may use "cookies" to enhance your experience. Cookies are small files placed on your device that help us analyze web traffic and remember your preferences. You can choose to accept or decline cookies through your browser settings, though this may affect website functionality.

7. Your Rights and Choices

You have the right to:

• Access the personal information we hold about you.

• Request that we correct or update any inaccurate information.

• Request the deletion of your personal data (subject to legal or contractual record-keeping requirements).

• Opt-out of receiving marketing communications at any time by clicking "unsubscribe" in our emails.

8. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any linked site you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website with an updated "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Cuttingo Engraving LLC
South Elgin, Illinois
Email: Cuttingollc@gmail.com
Phone: 847-514-9226